Privacy Policy

1. Who We Are

Saverly is an education provider based at Jalan Ampang, 50450 Kuala Lumpur, Malaysia. We design and facilitate practical saving education programs for individuals. For data-related matters, you can reach us at [email protected].

2. What Personal Data We Collect

We collect the following types of personal data:

• Contact information — name, email address, phone number (if provided), submitted through our contact form or program registration.
• Usage data — pages visited, time spent on pages, browser type, and general location (country/region), collected via analytics tools.
• Communication records — emails or messages you send to us directly.
• Cookie data — your preferences stored in your browser as described in our Cookie Policy.

We do not collect sensitive personal data such as identity card numbers, financial account details, or medical information.

3. How We Collect Data

• Directly from you — when you submit the contact form, enquire about a program, or send us an email.
• Automatically — through cookies and analytics when you visit our website.
• From third-party services — such as Google Analytics, if enabled (subject to your cookie preferences).

4. Legal Basis for Processing

Under the PDPA 2010, we process your personal data on the following grounds:

• Consent — when you submit a contact form or accept cookies, you consent to the associated data processing.
• Contractual necessity — when you enrol in a program, processing your contact details is necessary to deliver the service.
• Legitimate interests — for internal record-keeping, improving our programs, and responding to enquiries.

5. How We Use Your Data

• To respond to your enquiries and provide information about our programs.
• To process and manage your enrolment in a course, workshop, or program.
• To send you information about program schedules, updates, or relevant educational content (you may opt out at any time).
• To improve our website and programs through aggregated, anonymised usage data.
• To comply with legal obligations where required.

6. Data Retention

We retain personal data for as long as it is reasonably necessary:

• Enquiry data — up to 12 months from the date of enquiry if no enrolment follows.
• Participant records — up to 3 years after program completion, for administrative and support purposes.
• Analytics data — aggregated and anonymised, retained indefinitely.

After the retention period, data is securely deleted or anonymised.

7. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share it with:

• Service providers — such as email delivery services or analytics platforms, who process data on our behalf under appropriate agreements.
• Legal authorities — if required to comply with Malaysian law or a lawful request from regulators.

Any third-party service providers are required to handle your data in accordance with the PDPA 2010.

8. Data Security

We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse:

• Our website uses HTTPS encryption for all data transmission.
• Access to personal data is restricted to team members who need it to perform their role.
• We review our data handling practices regularly and update them when needed.
• In the event of a data breach affecting your personal data, we will notify you and, where required, the relevant authority, as promptly as reasonably possible.

9. Cookies

We use cookies to support the operation of our website and to understand how visitors use it. You can manage your preferences using our cookie banner or by visiting our Cookie Policy page. Rejecting optional cookies will not prevent you from accessing our content.

10. Your Rights Under the PDPA 2010

As a data subject under Malaysian law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent to data processing at any time (this does not affect processing that already took place).
• Object to processing for direct marketing purposes.
• Request that we limit processing of your data in certain circumstances.
• Lodge a complaint with the Personal Data Protection Department (JPDP) of Malaysia if you believe your rights have been infringed.

To exercise any of these rights, contact us at [email protected].

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.

12. Children's Privacy

Our programs and website are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that we have done so without appropriate consent, we will delete the data promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If the changes are significant, we will take reasonable steps to notify you — for example, by displaying a notice on our website. Continued use of our site or programs after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

For any privacy-related questions or requests:

• Email: [email protected]
• Address: Jalan Ampang, 50450 Kuala Lumpur, Malaysia
• Phone: +60 3-8925 4176